Last updated: 23 October 2026
I want you to feel confident when you join one of my programs. Here’s how refunds work.
The 5R Blueprint
Because you get access to the 5R Blueprint as soon as you buy, I don’t offer refunds if you change your mind. Your rights under Australian Consumer Law still apply, as set out below.
The KAIDA Method
You can get a full refund if you cancel at least 7 days before the program start date. After that, and once the program begins, I’m not able to offer refunds for change of mind, because your place in the small group has been held for you.
If you paid by instalments and cancel at least 7 days before the start date, I’ll refund everything you’ve paid.
How to ask for a refund
Send me a message through my contact form, or reply to any of my emails, with the name and email you used to buy. I’ll confirm within two business days, and refunds go back to your original payment method. Your bank may take a few days to process it.
Your rights under Australian Consumer Law
Nothing in this policy limits your rights under Australian Consumer Law. If a program has a major problem, for example it isn’t delivered as described, you’re entitled to a remedy, which may include a refund.